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Who we are

Automated Concepts.

Custom Software & Hardware Solutions Since 1993

Automated Concepts is a privately owned technology firm dedicated to designing and delivering custom software and hardware solutions for small and mid-sized businesses. Our team takes the time to deeply understand each client's unique business processes, operational challenges, and growth goals. We don't believe in one-size-fits-all systems — we craft practical, productive, and cost-effective solutions tailored specifically to the businesses we serve.

Our mission

Build the right solution, the right way — for every client, every time.

  • We do not oversell products our clients do not need.
  • We do not cut corners to rush delivery.
  • We build solutions we are proud to stand behind.
South Windsor, CT

What drives us

Our values

The principles behind every decision we make and every line of code we ship.

Pride in Our Work

We build solutions we are proud to stand behind — and our clients' long-term trust reflects that.

No Overselling

We never recommend products our clients don't need. Every solution is driven by what truly serves the business.

Making It Personal

We make your challenges our own. Understanding why something matters to your business is just as important as understanding what you want.

Long-Term Relationships

We build partnerships, not projects. Many of our clients have trusted us for years — even decades — because we are there when they need us.

Our story

Thirty years in the making

Every milestone shaped how we think, build, and show up for our clients.

1993

Humble Beginnings

Our founder saw a local business struggling with a unique technology challenge. Existing products fell short, so instead of offering a workaround, he built a solution from the ground up.

Early 2000s

A Pattern Emerges

That first project revealed something important: many businesses were trying to force their operations into systems that weren't designed for them. Word spread, and long-term partnerships followed.

2010

Growing the Right Team

As demand grew, we assembled a team of dedicated professionals with deep expertise in business process analysis, application design, systems integration, and custom implementation.

2020

Deepening the Personal Touch

We doubled down on what makes us different — listening before recommending, designing with precision, and supporting clients long after deployment.

Today

30+ Years and Still Building

We continue to deliver practical, cost-effective solutions across CRM, data management, manufacturing, healthcare, real estate, retail, financial services, and more.

Making it personal

Technology is only as effective as the people behind it.

At Automated Concepts, we make your challenges our own. We invest the time to understand not just what you want to improve, but why it matters to your business.

Our clients know they can rely on us — from concept and development through implementation, training, support, and future enhancements.

Many of our clients have partnered with us for years — even decades — because they trust our team to be there when they need us.

Our philosophy in practice

Listening before recommending
Designing with precision
Communicating clearly
Supporting solutions long after deployment

Ready to transform your business?

Let's work together to bring your vision to life. Contact us today to schedule a consultation with our team.